Privacy Policy

  Our secure security and privacy policy protects your reliable and private information. Staff members can only access the information to help them, access is only available to third parties if you have written permission or if you have the opportunity to investigate criminal investigations. fashionloverse is the sole owner of the information collected on this site and we guarantee that we will not sell, share or rent your information to third parties.


Collection of information
  By using fashionloverse.com, you have already authorized us to collect, store and use your personal information for
. Process your orders;
. Process your member registration;
. Assist you in a customer service request;
. Sending of your promotional material
. Help calculate commissions for; Affiliate, delivery, wholesale or evaluation programs;
. Check your identity with our payment partners.


What information do we collect and store?
   E-mail / registered password / nickname / IP address / date and time / browser and operating system / URL you requested / your PayPal e-mail address / your PayPal delivery address and other information. Some examples of why we need this information include assistance with pre-orders, delivery, payment verification, promotions and newsletters, statistics on the use of the website for help improve our customer experience and offer the most popular products. To contact you about sales, special offers and new features of the site, unless you have chosen not to receive promotional communications in connection with this site. If you no longer wish to receive our newsletter, you can click on the unsubscribe link. Note: No one other than yourself can access your password, including our staff.


external links
   Our website contains links to other external sites. Please note that fashionloverse.com is not responsible for the privacy practices of other sites. We encourage users to know when they leave our site and to read the privacy statements of each website that collects personally identifiable information. This privacy statement applies only to information collected by this site.


Notification of changes
   If we decide to change our Privacy Policy, we will post changes to this privacy statement, the homepage and other places we deem appropriate so that you are aware of the information we collect, the way we use it and under what circumstances, if the one, we disclose it. Customers are responsible for periodically checking the privacy and policy available on the site for changes. If we make any material changes to this policy, we will notify you here or by notice on our homepage.


Questions or concerns
   Questions about our privacy policy or other policy related materials may be directed to our support staff by clicking on the "Contact Us" link in the sidebar. Or through the following methods:




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   If you are not satisfied with your purchase, you may be asked for a return or exchange based on your situation.


  All returned items must be in a brand new, unused condition and with original labels and packaging.


1. If you received a wrong article

   You have the option to

1) request to send the coupon in your next order,

2) return it for a full refund, or

3) redeem it for the correct item. Customers must confirm their eligibility for an exchange or return with Customer Service before sending the items. In many cases, you have 7 days after receiving your order to contact Customer Service and request a return or exchange.


2. If you received an item in the wrong color

  You are eligible for a full refund after Customer Service confirms that you received a wrong color. Color differences perceived due to the display settings of your computer monitor do not warrant a refund.


3. If an item is missing from your order

    Contact Customer Service to inform us that an item is missing from your order. When we confirm that something is missing, we offer a full refund of the item price and shipping costs or start processing a new one for your next order.


4. If your package is lost during shipping

   Contact Customer Service to inform us that you have not received your package. Once we confirm with the mail that your package is lost, we offer a refund or return your items.


5. If we have shipped a defective or damaged item

   You are eligible for a full refund or exchange. When requesting your refund, be prepared to provide customer service photographs that clearly show the problem with the item and its tracking number as soon as possible. Alternatively, you can open the item in front of the recipient and if you find that it was damaged during shipping, you can reject it. fashionloverse will ship you a new item in your next order or refund.

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